Praxair employs over 10575 employees in more than 40 countries. The company was facing three different business challenges, but had wanted to find one unique solution for all three challenges to ensure effective enterprise collaboration.
Controlling Issues during Billings: Praxair delivers highly delicate and inflammable gases and their mixtures such as helium, hydrogen, xenon, krypton etc. to client’s places. Praxair had to overcome the high possibilities of gas shrinkages during the delivery time as that was causing the mismatch in the level of gas quantity between the start and the receiving time. And, that was affecting the billing.
Reduce Billing Cycle: Praxair was facing the issue in getting the invoice paid on time as that was taking a nearly month time for getting the credit confirmation on the goods delivered.
Track and Control: In case of vehicles were falling into trouble or adversity, the driver wasn’t able to communicate the scenario with the agent and the agent was also not able to track the driver/vehicle.